Avtar Sehmbi
Global COO & CTO | Board Director
& NED | Regulated Financial Services

Driving global change across borders, cultures and sectors

Avtar Sehmbi

Biography & Background

Global COO & CTO leading enterprise-scale transformation across business, technology, risk and operations within highly regulated, complex environments. Accountable for building and running AI-enabled, platform-driven operating models that deliver performance at global scale.

Operating models are being fundamentally reshaped by technology, regulation and structural economic shifts. AI is accelerating this change, compressing processes, redefining roles and shifting accountability beyond traditional structures.

Organisations that succeed do so at the architectural level, not just the strategic level. I operate at that intersection, aligning technology and business to deliver execution at global scale.

I have led global roles across 40+ countries spanning technology, operations, risk and enterprise transformation across investment banking, capital markets, telecoms, energy, insurance, healthcare and global trade finance. My work includes directing $26B+ of M&A and divestitures, shaping operating models impacting over 180 million customers, and leading transformation across organisations of 330,000+ employees.

I am trusted in environments where governance, security and execution are critical. This includes delivering programmes under U.S. Treasury and Bank of England supervision, leading high-security government initiatives, and designing technology and regulatory frameworks that influence international operations.

I partner directly with boards and executive teams at organisations including HSBC, Deloitte, Cigna, Verizon, Centrica, JPMorgan, Goldman Sachs, Barclays, Lloyds Banking Group, Daimler/Mercedes-Benz, Intel, Rio Tinto and the London Stock Exchange, navigating complexity, risk and scale.

My leadership philosophy is human-first. Technology and operating models should serve people, not the other way around. This principle underpins both commercial transformation and social impact initiatives, including building cash-management platforms for global charities and supporting national sustainability goals such as the UK’s 2035 carbon-emissions targets.

I work directly with boards, CEOs and investors to lead enterprise transformation and execute at scale in an AI-enabled, platform-driven economy.

Career & Experience

2020 – Present

Chief Operating Officer & Managing Director

The Cigna Group — International Markets, Portfolio, Technology & Operations
30+ jurisdictions$400M+ P&L$13B M&A

Accountable for operating platforms across 30+ jurisdictions within a $235B enterprise. Delivered market entry across Saudi Arabia, the UAE and Bahrain, directed $13B in cross-border M&A integration and governed AI programmes generating $220M+ value per use case.

Chief Technology & Risk OfficerNED (CHSI)Chief Operating Officer
2015 – 2020

Global Head of Technology, Operations & Risk

HSBC PLC — Global Banking & Markets
67 countries$43B revenue platform14 regulators

Stabilised HSBC’s $43B revenue platform across 67 countries under concurrent DOJ, OCC and PRA consent orders — navigating 14 supervisory bodies while rebuilding technology, operations and risk infrastructure at global scale.

Head of Investment Banking IntelligenceCAOHead of Credit & Portfolio RiskGlobal Head of Technology, Operations & Risk
2012 – 2015

Chief Operations & Technology Officer

Centrica PLC — Energy Trading & Wholesale Markets
24% OpEx reduction25% capital released$15B platform

Reduced structural OpEx by 24% and released 25% trapped capital across a $15B energy trading platform — modernising critical infrastructure, reducing risk exposure by 34% and supporting national smart-metering delivery aligned to the UK’s carbon reduction roadmap.

Chief Information Security OfficerChief Operations & Technology Officer
2003 – 2012

Markets Chief Technology Officer

Deloitte — UK & Switzerland
Banking & capital marketsUK & SwitzerlandPost-merger integration

Built trading infrastructure and technology platforms across banking and capital markets in the UK and Switzerland — leading post-merger integration and securing regulated market-infrastructure mandates.

ManagerSenior ManagerDirectorChief Information Security OfficerChief Technology Officer
2000 – 2003

Head of Technology & Operations

Verizon — International Markets
60 countries18% cost reduction30% capacity uplift

Led post-acquisition integration across 60 countries — reducing costs 18%, increasing network capacity 30% and strengthening resilience for critical national infrastructure.

1998 – 2000

Portfolio Manager — Fixed Income & FX

Currency Times LLP — Fixed Income & FX Trading
Co-founderFixed income & FXRisk frameworks

Co-founded Currency Times LLP, managing fixed-income and FX portfolios while building risk monitoring frameworks grounded in stress testing and scenario analysis.

01

AI, Digital & Sovereign Strategy

Delivered AI and digital operating models with governance aligned to sovereign data, model risk and regulatory requirements.

02

Global Operations & COO Leadership

Led operational transformation across 40+ countries, including market entry, integration and large-scale platform build-outs.

03

Technology Risk, Cybersecurity & CNI

Strengthened cyber, resilience and critical infrastructure controls under board, regulator and national-security scrutiny.

04

M&A, Regulatory & Turnaround

Directed $26B in cross-border M&A and regulatory remediation across career, including preservation of HSBC’s $43B revenue platform.

05

Capital Stewardship & Reconstruction

Aligned operating architecture with capital efficiency, balance-sheet resilience and measurable cost reduction.

06

Board Advisory & Governance

Advised Audit, Risk and Remuneration Committees on transformation, resilience, AI governance and regulatory confidence, including building 2LoD frameworks across credit, market, liquidity, operational, technology and model risk.

Impact & Outcomes

Operating Model Transformation
$400M+ P&L | $267M Capital | 180M Customers

Efficiency, Scale and Platform Simplification

Delivered double-digit OpEx reductions, reduced cycle times by 34% and retired 26 legacy platforms through large-scale operating model redesign, automation and platform simplification across global regulated businesses.

Growth & Market Expansion
India | Middle East | Africa

Revenue Build and Greenfield Market Entry

Built and scaled new markets and operating platforms delivering $400M in revenue with 28% CAGR, including greenfield expansion across India, the Middle East and Africa.

Regulation, Risk & Resilience
DOJ | OCC | PRA | 67 Countries

Franchise Protection Under Supervisory Scrutiny

Preserved HSBC’s $43B revenue platform under concurrent DOJ, OCC and PRA consent orders — navigating 14 regulatory bodies across 67 countries while maintaining business continuity throughout multi-year remediation.

AI-Enabled Transformation
$220M AI Value | 35% Faster Deployment

AI Adoption with Regulatory Governance

Driving AI-enabled operating models, overseeing $220M in AI value creation per use case, accelerating deployment by 35% and embedding model risk governance to align innovation with regulatory standards.

Leadership Approach

People, Incentives & Accountability

Transformation succeeds when incentives, culture and accountability move together.

Clarity Through Complexity

Leaders create value by simplifying difficult decisions and turning them into action.

Integrity in Governance

Board-level accountability demands uncompromising standards. Risk, compliance and ethical governance must be embedded into every operating model from day one.

Developing Future Leaders

The greatest legacy a CxO can leave is the leaders they develop. Mentorship and talent development are non-negotiable at every level of the organisation.

Innovation with Purpose

Technology is a means to an end — not the end itself. AI, digital transformation and emerging tech must serve a clear human and business purpose.

“The separation of CTO and COO roles made sense in a different era. Today, technology is the operating model — and treating them separately creates structural disadvantage.”

London Stock Exchange — Rise of the Cyber-Savvy CEO

Board Appointments

Current

Forbes Technology Council

Member — contributing to executive-level discourse on technology, strategy and governance · 2023 – Present
Current

Fast Company Executive Board

Member — contributing to executive-level discourse on technology, strategy and governance · 2023 – Present
Previous

Cigna CHSI Innovation Hub

Non-Executive Director — Global AI & Analytics · 2020 – 2022
Previous

UK Government ESG Committee

Advisory Member — Energy & Carbon Frameworks · 2012 – 2015

External Recognition

LSE
London Stock Exchange

Redefining "what leadership looks like in a digital-first world"

Featured by the London Stock Exchange Group in The Digital Banker, July 2025.

CEO
CEO Magazine

"A transformational leader thriving at the intersection of innovation, strategy and human connection"

From Green Street to Global Boardrooms, 2025.

IBT
International Business Times

"Driving billion-dollar transformations through empathy and execution"

Beyond Borders, Beyond Banking, August 2025.

E
Entrepreneur India

"From London Markets to Fortune 50 boardrooms: scale, resilience and gravitas"

From Markets to Movements, September 2025.

Media & Press

LSEGroup
London Stock Exchange

The Digital Banker

Featured by the London Stock Exchange on the growing role of technology leaders in shaping the future of banking.

Read Article
F
Forbes Technology Council

How India's GCCs Are Shaping the Future of Global Enterprises

The strategic evolution of India's Global Capability Centres and their role in next-generation operating models.

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FASTCo.
Fast Company

7 Business Lessons on Leadership, Adaptability and Resilience

Leadership perspectives on adaptability, resilience and execution across complex, regulated organisations.

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FASTCo.
Fast Company

Banking's Leap from Rearview to Crystal Ball

How financial services is shifting from retrospective reporting to predictive, AI-driven intelligence.

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IBT
International Business Times

Beyond Borders, Beyond Banking: How Sehmbi Led Global Change at Scale

International Business Times recognised leadership delivering large-scale transformation, innovation and organisational change across global markets.

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E
Entrepreneur India

From Markets to Movements: The Rise of Avtar Sehmbi

How a career spanning fixed-income trading to global COO leadership shaped a new model of technology executive.

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CEO
CEO Magazine

From Green Street to Global Boardrooms

CEO Magazine highlighted leadership operating at the intersection of innovation, strategy and organisational transformation.

Read Article
LSEGroup
London Stock Exchange

The Rise of the Cyber-Savvy CEO

Featured by the London Stock Exchange on how technology leaders are redefining the CEO role through cybersecurity strategy.

Read Article

Advisory & Speaking

01

Keynote Speaking

Operating model transformation, AI governance and global platform leadership.

02

Panels & Conferences

Discussion on regulation, resilience, AI governance and enterprise execution.

03

Board Advisory

Advisory support for boards navigating transformation, risk and technology governance.